Many businesses realise how critical IT is to their success but not all of them can justify the expense of a dedicated IT person or department. This is where Packet3 Hosting can help, we believe we have the perfect solution with our Managed Service Agreements (MSAs).
Our team is made up entirely of computer science engineers with years of experience in technical support and infrastructure management. Along with taking care of regular technical support and systems administration, your team helps you streamline the support process, design and setup new infrastructure, and devise strategies to meet new business challenges.
When you take out an MSA we become, for all intents and purposes, your company's IT department. We deliver professional support, strategic direction and planning in accordance with your business objectives, all underpinned by a dedicated customer services team.
An MSA allows you to pay a pre-agreed fixed price starting from as little as £50.00 per month and know that you're covered.Contact Us
Professional technical support will reduce the running costs of your computer systems. We pride ourselves on providing systems that are reliable, perform well and inspire confidence, giving you control over security and systems, and providing a stable computing platform to grow your business.
If you have an existing internal resource then we can assist them. Our large client base means we tackle the most difficult problems on a daily basis and so we can utilise this experience to guide you. You can be confident that we will help implement the best technologies at the lowest cost and in the shortest time.
Having a pro-active computer support contract will give your business the edge and take away those frustrating IT issues that cost you valuable time, money and customers.
We like to work closely with our customers to build a strong relationship and deepen knowledge of your needs and systems. We provide you with a large virtual multi-skilled IT department with years of experience, at the end of the phone whenever you need it.